--- title: Can I use the POS screen even without an internet connection? description: The POS screen can also be operated offline --- [Skip to content](https://support.hofats.com/en/faq/can-i-use-the-pos-screen-even-without-an-internet-connection#main-content) - [English](https://support.hofats.com/en/faq/can-i-use-the-pos-screen-even-without-an-internet-connection) - [Deutsch](https://support.hofats.com/de/faq/kann-ich-den-pos-screen-auch-ohne-internet-verbindung-betreiben) - [Français](https://support.hofats.com/fr/faq/puis-je-utiliser-lécran-pos-sans-connexion-internet) English Show submenu for translations [Your question is not listed? 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Please contact our service team here](https://support.hofats.com/en/faq/kb-tickets/new) Welcome to the höfats Service Center - There are no suggestions because the search field is empty. 1. [FAQ](https://support.hofats.com/en/faq?hsLang=en) 2. [Partner & Business inquiries](https://support.hofats.com/en/faq/partner-business-inquiries?hsLang=en) 3. [POS Digital Screens](https://support.hofats.com/en/faq/partner-business-inquiries?hsLang=en#pos-digital-screens) # Can I use the POS screen even without an internet connection? Yes – the POS display can also be operated **completely offline**. A constant network connection is not required, as content can be transferred to the internal memory via a USB drive and then played back without the USB drive. Important: In order for the device to recognize and import the data, **the content must be saved on the USB drive in a specified file format and within a folder structure provided by us**. Simply copying a video to the drive is **not** sufficient. Ideally, proceed as follows: 1. Copy content in the appropriate file format, including the specified folder structure, to the USB drive (You can find an archive containing programs in the link below). 2. Insert the USB drive into the designated port on the screen. 3. The files will be transferred to the internal memory and can then be played back without the USB drive. 4. Please note that any content previously stored on the device may need to be manually deleted from memory via the device settings. Otherwise, the new program will only be added to the queue and played in addition to the existing one. höfats provides the file format optimized for the screen, **including the folder structure**, recommended resolution, and maximum file size, for download via the following link: \[Insert link\] - [Customer account](https://support.hofats.com/en/faq/customer-account?hsLang=en) - [Online Shop & Order](https://support.hofats.com/en/faq/online-shop-order?hsLang=en) - [Codes & Promotions](https://support.hofats.com/en/faq/codes-promotions?hsLang=en) - [Payment](https://support.hofats.com/en/faq/payment?hsLang=en) - [Shipping & Delivery](https://support.hofats.com/en/faq/shipping-delivery?hsLang=en) - [Product questions](https://support.hofats.com/en/faq/product-questions?hsLang=en#main-content) - [General questions](https://support.hofats.com/en/faq/product-questions?hsLang=en#general-questions) - [BEER BOX](https://support.hofats.com/en/faq/product-questions?hsLang=en#beer-box) - [BOWL 57|70](https://support.hofats.com/en/faq/product-questions?hsLang=en#bowl-5770) - [BOWL](https://support.hofats.com/en/faq/product-questions?hsLang=en#bowl) - [CIRCLE](https://support.hofats.com/en/faq/product-questions?hsLang=en#circle) - [CONE](https://support.hofats.com/en/faq/product-questions?hsLang=en#cone) - [CRATE](https://support.hofats.com/en/faq/product-questions?hsLang=en#crate) - [CUBE](https://support.hofats.com/en/faq/product-questions?hsLang=en#cube) - [DIGI DETOX](https://support.hofats.com/en/faq/product-questions?hsLang=en#digi-detox) - [ELLIPSE](https://support.hofats.com/en/faq/product-questions?hsLang=en#ellipse) - [FIRE KITCHEN](https://support.hofats.com/en/faq/product-questions?hsLang=en#fire-kitchen) - [GRAVITY CANDLE](https://support.hofats.com/en/faq/product-questions?hsLang=en#gravity-candle) - [VOUCHERS](https://support.hofats.com/en/faq/product-questions?hsLang=en#vouchers) - [HENRY METAL](https://support.hofats.com/en/faq/product-questions?hsLang=en#henry-metal) - [JOHNNY CATCH](https://support.hofats.com/en/faq/product-questions?hsLang=en#johnny-catch) - [MERCH](https://support.hofats.com/en/faq/product-questions?hsLang=en#merch) - [MOON](https://support.hofats.com/en/faq/product-questions?hsLang=en#moon) - [OVAL CANDLE](https://support.hofats.com/en/faq/product-questions?hsLang=en#oval-candle) - [SPIN 900|1200|1500](https://support.hofats.com/en/faq/product-questions?hsLang=en#spin-90012001500) - [SPIN 90|120](https://support.hofats.com/en/faq/product-questions?hsLang=en#spin-90120) - [SQUARE CANDLE](https://support.hofats.com/en/faq/product-questions?hsLang=en#square-candle) - [TOOLS](https://support.hofats.com/en/faq/product-questions?hsLang=en#tools) - [TRIPLE](https://support.hofats.com/en/faq/product-questions?hsLang=en#triple) - [Returns](https://support.hofats.com/en/faq/returns?hsLang=en) - [Complaint & Warranty](https://support.hofats.com/en/faq/complaint-warranty?hsLang=en) - [Partner & Business inquiries](https://support.hofats.com/en/faq/partner-business-inquiries?hsLang=en#main-content) - [POS Digital Screens](https://support.hofats.com/en/faq/partner-business-inquiries?hsLang=en#pos-digital-screens) - [become retailer](https://support.hofats.com/en/faq/partner-business-inquiries?hsLang=en#become-retailer) - FURTHER INFORMATION - [Imprint](https://hofats.com/en/More-info/Imprint/) - [Privacy](https://hofats.com/en/More-info/Privacy/) - [GTC](https://hofats.com/en/More-info/GTC/) - CONTACT - [Contact info](https://hofats.com/en/Contact/Contact-info/) - [Contact form](https://support.hofats.com/en/faq/kb-tickets/new) - [Complaint form](https://support.hofats.com/en/faq/complaint-form) - ABOUT HÖFATS - [Team](https://hofats.com/UEber-hoefats/Team/) - [Awards](https://hofats.com/en/About-hoefats/Awards/) - [Jobs](https://hofats.com/en/About-hoefats/Jobs/) - [Online shop](https://www.hofats.com/en/) [![hoefats\_schriftzug\_weiss](https://support.hofats.com/hs-fs/hubfs/hoefats_schriftzug_weiss.png?width=100&height=40&name=hoefats_schriftzug_weiss.png "hoefats_schriftzug_weiss")](https://www.hofats.com) höfats GmbH | Albert-Einstein-Str. 6 | D-87437 Kempten Copyright © 2025, höfats GmbH