--- title: Customer account | FAQ description: Help with registration, login, password, data updates, and account management. --- [Skip to content](https://support.hofats.com/en/faq/customer-account#main-content) - [English](https://support.hofats.com/en/faq/customer-account) - [Deutsch](https://support.hofats.com/de/faq/kundenkonto) - [Français](https://support.hofats.com/fr/faq/compte-client) - [Nederlands](https://support.hofats.com/nl/faq/klantaccount) English Show submenu for translations [Your question is not listed? 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Please contact our service team here](https://support.hofats.com/en/faq/kb-tickets/new) Welcome to the höfats Service Center - There are no suggestions because the search field is empty. 1. [FAQ](https://support.hofats.com/en/faq) 2. [Customer account](https://support.hofats.com/en/faq/customer-account) # Customer account Help with registration, login, password, data updates, and account management. - [Where can I find the serial number of my product? How does warranty registration work?](https://support.hofats.com/en/faq/garantietegistrierung-seriennummer) - [Where can I find the serial number of my höfats product?](https://support.hofats.com/en/faq/wo-seriennummer-meines-h%C3%B6fats-produkts) - [Why am I not receiving an email to reset my password?](https://support.hofats.com/en/faq/konto-passwort-aendern) - [How can I subscribe to the newsletter?](https://support.hofats.com/en/faq/fire-newsletter-anmelden) - [I no longer wish to receive emails. How can I unsubscribe from your newsletter?](https://support.hofats.com/en/faq/newsletter-abmelden) - [Customer account](https://support.hofats.com/en/faq/customer-account) - [Online Shop & Order](https://support.hofats.com/en/faq/online-shop-order) - [Codes & Promotions](https://support.hofats.com/en/faq/codes-promotions) - [Payment](https://support.hofats.com/en/faq/payment) - [Shipping & Delivery](https://support.hofats.com/en/faq/shipping-delivery) - [Product questions](https://support.hofats.com/en/faq/product-questions#main-content) - [General questions](https://support.hofats.com/en/faq/product-questions#general-questions) - [BEER BOX](https://support.hofats.com/en/faq/product-questions#beer-box) - [BOWL 57|70](https://support.hofats.com/en/faq/product-questions#bowl-5770) - [BOWL](https://support.hofats.com/en/faq/product-questions#bowl) - [CIRCLE](https://support.hofats.com/en/faq/product-questions#circle) - [CONE](https://support.hofats.com/en/faq/product-questions#cone) - [CRATE](https://support.hofats.com/en/faq/product-questions#crate) - [CUBE](https://support.hofats.com/en/faq/product-questions#cube) - [DIGI DETOX](https://support.hofats.com/en/faq/product-questions#digi-detox) - [ELLIPSE](https://support.hofats.com/en/faq/product-questions#ellipse) - [FIRE KITCHEN](https://support.hofats.com/en/faq/product-questions#fire-kitchen) - [GRAVITY CANDLE](https://support.hofats.com/en/faq/product-questions#gravity-candle) - [VOUCHERS](https://support.hofats.com/en/faq/product-questions#vouchers) - [HENRY METAL](https://support.hofats.com/en/faq/product-questions#henry-metal) - [JOHNNY CATCH](https://support.hofats.com/en/faq/product-questions#johnny-catch) - [MERCH](https://support.hofats.com/en/faq/product-questions#merch) - [MOON](https://support.hofats.com/en/faq/product-questions#moon) - [OVAL CANDLE](https://support.hofats.com/en/faq/product-questions#oval-candle) - [SPIN 900|1200|1500](https://support.hofats.com/en/faq/product-questions#spin-90012001500) - [SPIN 90|120](https://support.hofats.com/en/faq/product-questions#spin-90120) - [SQUARE CANDLE](https://support.hofats.com/en/faq/product-questions#square-candle) - [TOOLS](https://support.hofats.com/en/faq/product-questions#tools) - [TRIPLE](https://support.hofats.com/en/faq/product-questions#triple) - [Returns](https://support.hofats.com/en/faq/returns) - [Complaint & Warranty](https://support.hofats.com/en/faq/complaint-warranty) - [Partner & Business inquiries](https://support.hofats.com/en/faq/partner-business-inquiries#main-content) - [POS Digital Screens](https://support.hofats.com/en/faq/partner-business-inquiries#pos-digital-screens) - [become retailer](https://support.hofats.com/en/faq/partner-business-inquiries#become-retailer) - FURTHER INFORMATION - [Imprint](https://hofats.com/en/More-info/Imprint/) - [Privacy](https://hofats.com/en/More-info/Privacy/) - [GTC](https://hofats.com/en/More-info/GTC/) - CONTACT - [Contact info](https://hofats.com/en/Contact/Contact-info/) - [Contact form](https://support.hofats.com/en/faq/kb-tickets/new) - [Complaint form](https://support.hofats.com/en/faq/complaint-form) - ABOUT HÖFATS - [Team](https://hofats.com/UEber-hoefats/Team/) - [Awards](https://hofats.com/en/About-hoefats/Awards/) - [Jobs](https://hofats.com/en/About-hoefats/Jobs/) - [Online shop](https://www.hofats.com/en/) [![hoefats\_schriftzug\_weiss](https://support.hofats.com/hs-fs/hubfs/hoefats_schriftzug_weiss.png?width=100&height=40&name=hoefats_schriftzug_weiss.png "hoefats_schriftzug_weiss")](https://www.hofats.com) höfats GmbH | Albert-Einstein-Str. 6 | D-87437 Kempten Copyright © 2025, höfats GmbH