Why is my order marked as "open"? I think there was an error with my order.

Unfortunately, your order is invalid and will not be processed further. This is why you didn’t receive an order confirmation by email.

Changes afterwards aren’t possible. Please add the desired products to your cart again and restart the checkout process in the höfats online shop.

If your discount code doesn’t work again, just let us know – we’ll issue a new one or refund the difference after your order.