---
title: How much does shipping cost? Do I have to pay customs (UK & Switzerland)?
description: Shipping costs & customs for DE/AT, CH, EU & UK. CH/UK handled duty-free by us. Tracking via email. Choose the destination country on site.
---

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# How much does shipping cost? Do I have to pay customs (UK & Switzerland)?

Germany & Austria: €4.95 shipping – free from an order value of €50.

Switzerland: CHF 9.95 shipping – free from CHF 150 order value. Your delivery will be cleared customs-free by us; there are no additional costs for you. Shipping via GLS or Swiss Post.

France, Luxembourg, Belgium, Netherlands, Denmark, Italy, Monaco, Poland, Czech Republic: €9.95 shipping – free from €115.

Portugal, Spain, Liechtenstein: €12.95 shipping – free from €150.

Slovakia, Croatia, Greece, Bulgaria, Romania, Sweden, Slovenia: €14.95 shipping – free from €150.

Lithuania, Latvia, Estonia, Finland, Ireland: €19.50 shipping – free from €200.

Hungary: Up to €100 goods value: €16; €100–€300: €45; €300–€600: €95; from €600: €145 shipping.

United Kingdom: £9.95 shipping – free from £150 order value. We handle customs clearance for you; you incur no additional costs. Shipping is usually with GLS or their national partner.

**Note:**  
Our system automatically detects the country you visit our site from. You can also change the destination country via the globe icon top right (desktop) or in the menu bottom left (mobile). Please note the order must always be placed via the country page to which the shipment will be delivered.

**Shipment tracking:**  
After dispatch you will automatically receive an email with your tracking number to the address provided with your order. In Switzerland and the UK, tracking is activated once the parcel has been handed over to the respective carrier. If you did not receive a tracking number or need more information, please contact us.

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