--- title: Where can I find the serial number of my höfats product? description: "Find serial and batch numbers on product labels, packaging or manuals. SPIN models: serial under base. Bioethanol: batch at bottle neck." --- [Skip to content](https://support.hofats.com/en/faq/wo-seriennummer-meines-höfats-produkts#main-content) - [English](https://support.hofats.com/en/faq/wo-seriennummer-meines-h%C3%B6fats-produkts) - [Deutsch](https://support.hofats.com/de/faq/wo-seriennummer-meines-höfats-produkts) - [Français](https://support.hofats.com/fr/faq/wo-seriennummer-meines-höfats-produkts) - [Nederlands](https://support.hofats.com/nl/faq/wo-seriennummer-meines-höfats-produkts) English Show submenu for translations [Your question is not listed? 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Please contact our service team here](https://support.hofats.com/en/faq/kb-tickets/new) Welcome to the höfats Service Center - There are no suggestions because the search field is empty. 1. [FAQ](https://support.hofats.com/en/faq?hsLang=en) 2. [Customer account](https://support.hofats.com/en/faq/customer-account?hsLang=en) # Where can I find the serial number of my höfats product?   The serial number is printed on a long, narrow label with a barcode. The number is approximately 20 digits in length. You will find the label either on the outer packaging or in the user manual. For SPIN 90, 120, 900, and 1200, the serial number can be found underneath the base. Please note that the serial number is not the HS code or the product number. For our liquid bioethanol and bioethanol fuel gel, the batch number is located on the bottle neck.   - [Customer account](https://support.hofats.com/en/faq/customer-account?hsLang=en) - [Online Shop & Order](https://support.hofats.com/en/faq/online-shop-order?hsLang=en) - [Codes & Promotions](https://support.hofats.com/en/faq/codes-promotions?hsLang=en) - [Payment](https://support.hofats.com/en/faq/payment?hsLang=en) - [Shipping & Delivery](https://support.hofats.com/en/faq/shipping-delivery?hsLang=en) - [Product questions](https://support.hofats.com/en/faq/product-questions?hsLang=en#main-content) - [General questions](https://support.hofats.com/en/faq/product-questions?hsLang=en#general-questions) - [BEER BOX](https://support.hofats.com/en/faq/product-questions?hsLang=en#beer-box) - [BOWL 57|70](https://support.hofats.com/en/faq/product-questions?hsLang=en#bowl-5770) - [BOWL](https://support.hofats.com/en/faq/product-questions?hsLang=en#bowl) - [CIRCLE](https://support.hofats.com/en/faq/product-questions?hsLang=en#circle) - [CONE](https://support.hofats.com/en/faq/product-questions?hsLang=en#cone) - [CRATE](https://support.hofats.com/en/faq/product-questions?hsLang=en#crate) - [CUBE](https://support.hofats.com/en/faq/product-questions?hsLang=en#cube) - [DIGI DETOX](https://support.hofats.com/en/faq/product-questions?hsLang=en#digi-detox) - [ELLIPSE](https://support.hofats.com/en/faq/product-questions?hsLang=en#ellipse) - [FIRE KITCHEN](https://support.hofats.com/en/faq/product-questions?hsLang=en#fire-kitchen) - [GRAVITY CANDLE](https://support.hofats.com/en/faq/product-questions?hsLang=en#gravity-candle) - [VOUCHERS](https://support.hofats.com/en/faq/product-questions?hsLang=en#vouchers) - [HENRY METAL](https://support.hofats.com/en/faq/product-questions?hsLang=en#henry-metal) - [JOHNNY CATCH](https://support.hofats.com/en/faq/product-questions?hsLang=en#johnny-catch) - [MERCH](https://support.hofats.com/en/faq/product-questions?hsLang=en#merch) - [MOON](https://support.hofats.com/en/faq/product-questions?hsLang=en#moon) - [OVAL CANDLE](https://support.hofats.com/en/faq/product-questions?hsLang=en#oval-candle) - [SPIN 900|1200|1500](https://support.hofats.com/en/faq/product-questions?hsLang=en#spin-90012001500) - [SPIN 90|120](https://support.hofats.com/en/faq/product-questions?hsLang=en#spin-90120) - [SQUARE CANDLE](https://support.hofats.com/en/faq/product-questions?hsLang=en#square-candle) - [TOOLS](https://support.hofats.com/en/faq/product-questions?hsLang=en#tools) - [TRIPLE](https://support.hofats.com/en/faq/product-questions?hsLang=en#triple) - [Returns](https://support.hofats.com/en/faq/returns?hsLang=en) - [Complaint & Warranty](https://support.hofats.com/en/faq/complaint-warranty?hsLang=en) - [Partner & Business inquiries](https://support.hofats.com/en/faq/partner-business-inquiries?hsLang=en#main-content) - [POS Digital Screens](https://support.hofats.com/en/faq/partner-business-inquiries?hsLang=en#pos-digital-screens) - [become retailer](https://support.hofats.com/en/faq/partner-business-inquiries?hsLang=en#become-retailer) - FURTHER INFORMATION - [Imprint](https://hofats.com/en/More-info/Imprint/) - [Privacy](https://hofats.com/en/More-info/Privacy/) - [GTC](https://hofats.com/en/More-info/GTC/) - CONTACT - [Contact info](https://hofats.com/en/Contact/Contact-info/) - [Contact form](https://support.hofats.com/en/faq/kb-tickets/new) - [Complaint form](https://support.hofats.com/en/faq/complaint-form) - ABOUT HÖFATS - [Team](https://hofats.com/UEber-hoefats/Team/) - [Awards](https://hofats.com/en/About-hoefats/Awards/) - [Jobs](https://hofats.com/en/About-hoefats/Jobs/) - [Online shop](https://www.hofats.com/en/) [![hoefats\_schriftzug\_weiss](https://support.hofats.com/hs-fs/hubfs/hoefats_schriftzug_weiss.png?width=100&height=40&name=hoefats_schriftzug_weiss.png "hoefats_schriftzug_weiss")](https://www.hofats.com) höfats GmbH | Albert-Einstein-Str. 6 | D-87437 Kempten Copyright © 2025, höfats GmbH