My screen is black even though the device is turned on. How do I fix this?

In continuous operation, the player built into the device may occasionally freeze. If this happens, please follow these steps:

1. Turn off the device and wait until the red indicator light comes on.

2. As soon as the indicator light comes on, press the power button again to turn the screen back on.

3. The screen will restart. The configuration menu will appear briefly, and then the clip will start automatically.