Product questions
Answers about materials, use, care, safety, and compatibility.
General questions
BEER BOX
BOWL 57|70
BOWL
- What is the difference between BOWL and BOWL 57I70?
- What is the difference between BOWL and BOWL 57 / BOWL 70?
- Which accessories can I use for BOWL?
- What are the dimensions and materials of BOWL?
- Where should I place my BOWL?
- My stainless steel star is missing – why?
- To BOWL in the höfats online shop
CONE
- How do I get the free barbecue tongs after registering my CONE warranty?
- Can I use CONE with a pizza stone?
- Why does CONE not have handles?
- Where and how do you recommend storing my CONE?
- How to clean the CONE Health Grid?
- How can I fix the lever on my CONE again?
- How do I clean my CONE properly?
- How can I grill indirectly with the CONE?
- Why doesn’t the cover fit on my CONE?
CRATE
CUBE
ELLIPSE
FIRE KITCHEN
GRAVITY CANDLE
VOUCHERS
HENRY METAL
JOHNNY CATCH
MERCH
MOON
OVAL CANDLE
SPIN 900|1200|1500
SPIN 90|120
- How warm does SPIN 90 | 120 get? How much heat does SPIN 90 | 120 emit?
- The glass of my SPIN 90 | 120 is sooty / black – why?
- How long does SPIN 90I120 burn?
- Can I use SPIN 90 / 120 indoors?
- Why do you recommend only höfats bioethanol gel for SPIN 90 / 120?
- How can I remove residue from the SPIN 90 / 120 burner cup?
- What is included with SPIN 90 / 120 and why no bioethanol?
SQUARE CANDLE
TOOLS
TRIPLE
- What are the dimensions of TRIPLE? What material is TRIPLE made of?
- Can the TRIPLE table be used for grilling / as a PLANCHA?
- Which grill grate fits which TRIPLE?
- My TRIPLE is rusting – is that normal?
- How many openings (for rods) does each TRIPLE have?
- Where can I place the TRIPLE?
- Why are the additional feet only available for the TRIPLE 90?
- How to mount both the feet and the rod for the grill grate or table on TRIPLE 90 at the same time?