Product questions
Answers about materials, use, care, safety, and compatibility.
General questions
- Do you offer a spark guard?
- What should I know about Corten steel?
- Can you recommend a base for your fire baskets or fire bowls?
- Can I also order spare parts from you? For example, the glass for SPIN?
- When lighting a fire, a lot of smoke develops – what can I do?
- How do I best clean my fire bowl, fire basket, or CONE?
- Is the top board food-safe?
- How do I best clean the PLANCHA?
- Where are your products made?
- Which surface is suitable for my fire bowl or fire basket made of Corten steel?
- What is the best surface for my fire bowl or fire basket?
- How do I clean / care for my PLANCHA?
- How do I build a proper fire?
- Can I have my order gift-wrapped?
- Can I leave my fire bowl or fire basket outside?
- Can I also use charcoal?
- Can I have a product customized?
- How can I accelerate the rusting process (Corten steel)?
- How can I best clean my fire bowl, fire basket, or grill?
- Do I need to season the PLANCHA?
BEER BOX
BOWL 57|70
BOWL
- What is the difference between BOWL and BOWL 57I70?
- What is the difference between BOWL and BOWL 57 / BOWL 70?
- Which accessories can I use for BOWL?
- What are the dimensions and materials of BOWL?
- Where should I place my BOWL?
- My stainless steel star is missing – why?
- To BOWL in the höfats online shop
CONE
- How do I get the free barbecue tongs after registering my CONE warranty?
- Can I use CONE with a pizza stone?
- Why does CONE not have handles?
- Where and how do you recommend storing my CONE?
- How to clean the CONE Health Grid?
- How can I fix the lever on my CONE again?
- How do I clean my CONE properly?
- How can I grill indirectly with the CONE?
- Why doesn’t the cover fit on my CONE?
CRATE
CUBE
ELLIPSE
FIRE KITCHEN
GRAVITY CANDLE
VOUCHERS
HENRY METAL
JOHNNY CATCH
MERCH
MOON
OVAL CANDLE
SPIN 900|1200|1500
- What is the difference between SPIN 90 | 120 and SPIN 900 | 1200?
- How and where should I store bioethanol gel or liquid fuel?
- What do I need to use SPIN?
- Which bioethanol should I use for my SPIN?
- Why is the SPIN 900 / 1200 / 1500 hanging fire only available in silver?
- How warm does SPIN 900 | 1200 get? How much heat does SPIN 900 | 1200 give off?
- What is included with SPIN 900 | 1200 | 1500? Why is there no bioethanol?
- Can I leave my SPIN outside?
- Can I retrofit SPIN 90 | 120 with a Bio-Burner?
- My SPIN 900 | 1200 | 1500 glass is broken – can I order a replacement?
- The glass of my SPIN 900 | 1200 | 1500 is sooty – why?
- Why is the SPIN ground spike only available in silver?
- Why do you only recommend höfats bioethanol liquid fuel for SPIN 900 I 1200 I 1500?
- Can I use SPIN on a wooden table?
- What is the difference between grey and silver?
- How long does SPIN 900 | 1200 | 1500 burn?
- Can I use SPIN 900 | 1200 | 1500 indoors?
- Which SPIN do I have?
- Do I need to clean the SPIN 900 | 1200 | 1500 or the Bio-Burner?
- Which substances can be released into the air when using SPIN with liquid höfats Bioethanol?
SPIN 90|120
- How warm does SPIN 90 | 120 get? How much heat does SPIN 90 | 120 emit?
- The glass of my SPIN 90 | 120 is sooty / black – why?
- How long does SPIN 90I120 burn?
- Can I use SPIN 90 / 120 indoors?
- Why do you recommend only höfats bioethanol gel for SPIN 90 / 120?
- How can I remove residue from the SPIN 90 / 120 burner cup?
- What is included with SPIN 90 / 120 and why no bioethanol?
SQUARE CANDLE
TOOLS
TRIPLE
- What are the dimensions of TRIPLE? What material is TRIPLE made of?
- Can the TRIPLE table be used for grilling / as a PLANCHA?
- Which grill grate fits which TRIPLE?
- My TRIPLE is rusting – is that normal?
- How many openings (for rods) does each TRIPLE have?
- Where can I place the TRIPLE?
- Why are the additional feet only available for the TRIPLE 90?
- How to mount both the feet and the rod for the grill grate or table on TRIPLE 90 at the same time?